Back to Solutions

Website Redesign Revision Policy and Feedback Templates

A clear website redesign revision process helps the client explain what needs changing and helps your team apply it consistently. It should support collaboration, not make ordinary feedback difficult to submit.

The examples below are workflow templates for agency projects, not Revamp subscription limits or legal terms.

First distinguish the type of request

RequestHow to assess it
Correct a wrong phone numberFix the inaccurate content
Adjust spacing or replace an approved imageReview as a refinement of the current design
Change the overall design directionDiscuss what should change and which existing work it affects
Add a booking flow not previously agreedDefine the new requirement and its place in the service scope
Repair a flow that does not meet the agreed requirementsTreat it as an issue with the agreed delivery, not automatically a paid addition

The same change can have a different scope impact in different projects. Refer to the actual agreement rather than declaring every new page chargeable by default.

Give reviewers a simple format

Copy this request into your review message:

Please review the preview and send your feedback in one place. For each item, include the page or section, what you want changed and what you want to keep. A screenshot is helpful when pointing to something visual. If a booking or other action behaves unexpectedly, tell us the steps you took.

Do not require clients to write technical instructions or formal acceptance criteria for every wording change.

Name who resolves conflicting feedback

Invite the relevant people to review, but agree on who confirms the final instruction when opinions conflict.

If one person wants a shorter homepage and another asks for more detail, return to the intended visitor and page purpose. The decision may be to keep the homepage focused and move detailed information into a relevant supporting page.

Review changes in the same Revamp project

Apply feedback by chatting or editing visually in the same project. Adjust a heading, replace an image or change the wider design direction while keeping the client’s materials and working features together.

Share the preview for review. Changes to a live website can remain unpublished while the client checks them. Publish when the agreed review is complete.

Project history lets you return to earlier project versions if you want to revisit a design or content direction.

Keep approvals specific

Use a short approval record:

  • Pages or features reviewed:
  • Content or direction approved:
  • Items still to address:
  • Person approving:
  • Date:
  • Permission to publish: yes / not yet.

Approving the visual direction does not necessarily approve unfinished copy or authorize publication.

Use a constructive message for additions

We can add that. It introduces [new outcome] beyond the work currently listed. Let’s confirm how it should work, whether it belongs in this launch and any change to the service scope before we build it.

Revamp lets you continue adding pages and business features as the client’s needs grow. Agree how each addition fits your service, then build it in the existing project.

Make feedback easy to act on

Instead of “make it more premium,” ask which parts feel wrong and what reference or result the client has in mind.

Instead of “the form is broken,” identify which action was attempted and what happened.

Instead of accepting conflicting messages from several places, keep one agreed list with status: to review, agreed, updated or deferred.

The requirements checklist provides the original reference, and the scope worksheet records additions.

Frequently asked questions

How many revision rounds should we offer?

There is no universal number for every agency project. Define the service arrangement clearly and distinguish your review process from Revamp’s plan allowances.

Should every correction count as a new revision round?

Do not assume that. First establish whether it is a correction to the agreed work, a design refinement or an added requirement.

Can clients review changes after the website is live?

Yes. Share the updated preview before publishing later changes to their domain.

Can Revamp handle a new feature requested during review?

Yes. Describe the desired outcome and build it in the project. Your agency and client still decide whether it belongs in the current service scope.

See Revamp for agencies for the workspace used to build, review and continue client projects.

Start with your website

Redesign your website. Keep building from there.

  • Paste your URL, then shape the design and add what your business needs
  • Publish on your own domain with Grow, with hosting, SEO tools and visitor analytics included
  • Ask for changes, review them in preview, and publish when you’re ready